Where can I find my invoices?

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After placing your order you will receive an order confirmation via email. In the attachment to this email you will find the invoice of your order. As soon as you…

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What are the payment options at MonPhill’s?

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Pay your purchases easily with iDeal, Credit card (Mastercard, Visa or American Express) or with your PayPal account. Do you prefer to pay afterwards? Then choose Klarna. Up to an…

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Will I get an order confirmation?

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Did you place an order on www.monphills.com? Then you will receive an order confirmation via e-mail within 24 hours after payment. Did you not receive this email after 24 hours? Please…

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How can I place an order?

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You start on the homepage. This is the first page you see when you come from a social media platform on our site, come from a search engine (Google, Bing…

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How can I change my shipping address?

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Unfortunately it is not possible to change your shipping address. An alternative is to cancel the order and place a new order. Please note that your current order may not…

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How can I cancel my order?

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In order to provide you with a better service, MonPhill's will start processing your order immediately after it is submitted. It is best to contact us through the contact page…

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Do you offer free delivery/shipment?

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We offer FREE delivery to the following European countries: Belgium, Denmark, Germany, France, Italy, Luxemburg, The Netherlands, Austria, Spain and Sweden. For all countries within the EU a rate of:…

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